Ace Answering is an Australian company, with Australian Customer Service professionals and Call Centre Operators answering calls Australia wide.

ACE Answering Service has been servicing companies in Australia for 30 years.

We operate 24 hours, 7 days. Your Business never closes.

We support both large and small companies and tailor services to your requirements..

Our commitment:

We offer reliability and trust. We will work to quality standards and meet and exceed agreed execution requirements. We are dependable and will consistently deliver a friendly, courteous and efficient service. We will respond promptly to queries. We are environmentally and community minded and will tailor services to suit requirements.

We complete forms online, take caller details and email or text you immediately, email question and answer forms or order entry details, transfer the call anywhere, process incoming fax or email work, send faxes, log call details and send to you daily or weekly. And mail brochures or manuals to your customers.

We care about your Business and offer professional Customer Service, Receptionist Service, Support Service all with emphasis placed on a quality.

We offer:

• National 24x7 service your choice
• Business hours and/or after hours
• Professional Australian Receptionists
• No call queuing – unless desirable
• Modern computer software systems with redundancy power and systems
• Automated call counting
• High quality service standards with up to date business systems.
• No re-directed unreliable overseas text messaging system.
• No hidden costs.

For more detailed information about our services please visit our services page.