Terms & Conditions

1. Telephone Number Assigned by Ace Answering Service to Customer shall not be used for any illegal or illegitimate purpose. Customer agrees that any telephone number that is assigned to Customer by Ace Answering Service is and shall remain the property of Ace Answering Service. Customer must obtain from Ace Answering Service's prior written consent to advertise Assigned Number.

2. Computer Storage and Internet, ADSL or Broad Band Link, Power outage. Ace Answering Service shall store Customer Information on Ace Answering Service's computers. Customer acknowledges and agrees that computers, Internet servers, equipment, and telecommunications links are susceptible to down time. Ace Answering Service shall use its best endeavours to maintain the functionality of its Services at all times; however, Ace Answering Service expressly disclaims any representation or warranty that it shall maintain continuous and uninterrupted data or computer services.

3. Disclaimer of Liability. While ACE Answering Service will endeavour to receive and pass on information verbally or by mail, facsimile, telephone, SMS, email or data entry to the intended recipient(s) as promptly and as accurately possible however, we give no specific warranty or representation to that effect. ACE Answering Service shall take no responsibility and shall not be liable for any cost or damage to the caller, customer(s), sender(s) or the intended recipient(s) or any other person, company or organisation or third party arising directly or indirectly for errors or inaccuracies or misdirection of information, transaction or service or failure to pass on any particular information, transaction or service within a specified time period or at all. Customer shall fully release and indemnify Ace Answering Service against any actions, claims, demands, suits (and any appeal therefrom) indirectly or directly related to this Agreement or the subject matter hereof.

4. Fees generally incurred. Customer hereby authorises Ace Answering Service to charge the credit card account provided on the Joining Customer Agreement Application (or other credit cards or facilities provided) for invoiced amounts monthly or for any amounts owed under this Agreement including but not limited to, past due balances, restoration of the Deposit if applicable, or as a result of any other fee incurred due to the termination of this Agreement. Including $20 charge for bank rejected credit card transactions will apply.

5. Termination. Either party may cancel this Agreement without any reason upon thirty (30) days prior notice to the other party. The minimum service period shall be three months. Ace Answering Service reserves the right and Customer agrees that Ace Answering Service may cancel and terminate any and all services to Customer immediately and without prior notice in the event that Customer fails to fulfil any material obligation contained hereunder. In the event Ace Answering Service decides to reactivate any cancelled services, Ace Answering Service may first require Customer to pay a reactivation fee.

6. Disputes; Entire Agreement; The legal relations of the parties hereunder, and all other matters hereunder, shall be governed by the laws of the State of Victoria. Unresolved disputes shall be resolved in a court of competent jurisdiction in Melbourne and all parties hereto consent to the jurisdiction of such court. These terms and conditions of services and the joining customer agreement sets forth the entire and final agreement between the parties hereto with respect to the subject matter hereof. Modifications or additions to this Agreement shall be considered valid only when mutually agreed upon in writing. This Agreement shall be binding upon the parties

7. Notices. All notices under this Agreement is acceptable if hand delivered, sent by facsimile or e-mail, or posted to the parties hereto at their respective addresses as set forth on the agreement, or at such other address as may be designated by the parties in writing.

8. Miscellaneous. Customer shall be solely responsible for providing Ace Answering Service in writing with any changes or revisions to Customer information. Should there be any calls received post termination date. Ace Answering will continue to invoice and customer full monthly line and service rate plus calls.